When you open a participating Delta Community Visa® Credit Card, you’re automatically enrolled in our Reward Points Program—no extra steps, no hassle. Want to see what you can redeem your points for? Take a tour of our Reward Points website and explore your options.
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Q. How can I earn points?
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A. Points are awarded for qualifying purchases using a Delta Community issued rewards-participating Visa Credit Card. Please view the program terms and conditions for more details.
Q. How do I redeem my points?
A. Redeeming your points is easy. Simply log in to Online Banking or our Mobile App and select Reward Points from the Loans & Credit Cards menu There, you’ll find all the details on available rewards, plus shipping and delivery information. Start exploring and treat yourself today!
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Q. How long after I make a purchase will my points be visible and available for redemption?
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A. Points earned for qualifying purchases are usually visible and available for redemption within five (5) business days from the date the purchase transaction posts to your Credit Card Account.
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Q. How can I check my reward points balance?
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A. You can easily view your points balance in several ways:
- Log in to Online Banking or our Mobile App and select Reward Points from the Loans & Credit Cards menu.
- On the rewards website, your balance is displayed in the top right corner of every page.
- Prefer to call? Contact our Reward Points Member Service at 877-335-8297 to check your balance and redeem rewards.
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Q. How do I gift points to another rewards account?
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Log in to Online Banking or our Mobile App and select Reward Points from the Loans & Credit Cards menu. After you have successfully navigated to the rewards website, select Gift points under the My account tab. Gifting points requires you to have the last six digits of the recipient’s card and the zip code tied to their account. Follow the on-screen instructions to complete the gifting. You will receive a confirmation email, and the recipient will receive a gift notification email. Gifted points must be redeemed by the recipient within 90 days or they will expire.
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Q. Will my points expire?
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A. Yes. Your points will expire on the last day of the month, three (3) years after the date of issuance. Points expiration rules are available within the program terms and conditions and additional details can be found within the My Account Statement page on the rewards website.
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Q. Are there any fees for participating in the rewards program?
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A. There are no participation fees, but there may be nominal redemption fees depending upon the reward item you choose. Redemption fees will be included in the point value you are quoted at the time of redemption. Please view the program terms and conditions for more details.
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Q. If my card was blocked, and I have a new card number, will my Reward Points transfer to the new card?
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A. Yes, the Reward Points earned on your old card will be transferred to your new card.
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Q. How do I gift points to another rewards account?
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A. Log in to Online Banking and click on Reward Points under the Additional Services tab. After you have successfully navigated to the rewards website, click on Gift points under the My account tab. Gifting points requires you to have the last six digits of the recipient’s card and the zip code tied to their account. Follow the on-screen instructions to complete the gifting. You will receive a confirmation email, and the recipient will receive a gift notification email. Gifted points must be redeemed by the recipient within 90 days, or they will expire.
