Checking Account Number Update

Important Information About Your Checking Account Number Update

At Delta Community, our top priorities are to provide you with exceptional member service and consistent, reliable operational support.

We’re updating certain Checking Account Numbers to meet new electronic payment standards and ensure continued reliability for your deposits, payments and transfers.

If you’ve received a notice from us, your account is scheduled for an update. Please review the information below and contact us as soon as possible to avoid service disruptions. Once your account transition is complete, you’ll receive a $100 thank you bonus.

We are committed to making this process simple and seamless for you. Thank you for your attention to this important update and for being a valued member of Delta Community.

Contact Us Today

 

CALL

Call our dedicated support team
at 404-677-4677
or our Member Care Center
at 800-544-3328
Monday–Friday 7:00 a.m.–8:00 p.m.
Saturday 8:00 a.m.–5:00 p.m.

 

VISIT

Visit any Delta Community branch for in-person assistance

Why Is This Change Happening?

Your current Checking Account Number follows an older system that is no longer compatible with newer real-time payment networks. To continue providing fast, reliable service, we are assigning new account numbers that meet these updated standards.

older couple in front of laptop

What You Need to Know

  • Your Checking Account Number must be updated by the date noted in the letter and email you received.
  • After that date, any transactions using your old account number will be declined.
  • To thank you for your prompt attention, we’ll deposit $100 into your new account once your update is complete.

What Should You Do Next?

Contact us now to complete your account update. We will help you identify transactions and services linked to your Checking Account that will need to be updated, including:

  • ACH Payments and Deposits (Employer payroll, merchants and service providers where you send or receive payments)
  • Government Benefits and Tax Refunds (Direct deposits from the Social Security Administration; Veterans Affairs; or tax refunds)
  • Monthly Subscriptions (Streaming services and membership payments) 
older couple in front of laptop

If your account has a Joint Owner, please be sure they are aware of this change as well.

Frequently Asked Questions